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Frequently Asked Questions

We designed The Bancorp Bank to enable you to do your banking via the Web. In most cases, you will be able to find everything you need online. We are available 24/7 to assist you with any questions the following FAQs do not address. You may contact us by phone for Banking Services at 800.545.0289, or by email at info@thebancorp.com. For Prepaid Card Support you may contact us by phone at 866.271.1623 or by email at cardoperations@thebancorp.com.

To get you started, here is a list of frequently asked questions and answers.