ACCOUNT LOGIN
User ID
User ID / Password Help
Getting Online Guide
Card Services


divder_line divder_line

FDIC Alert Fraudulent Emails That Can Compromise Online Banking

To All Online Banking Customers:

The FDIC has issued a Consumer Alert http://www.fdic.gov/consumers/consumer/alerts/ after receiving numerous reports of fraudulent emails that appear to be sent by the agency which state “Your ACH and Wire transaction abilities have been temporarily withheld for your security, because your security version expired.” The FDIC does not issue unsolicited e-mails to consumers or business account holders.

While the e-mails exhibit variations in the "From" and "Subject" lines, the messages are similar. The fraudulent e-mails are meant to notify recipients that “Your ACH and Wire transaction abilities have been temporarily withheld for your security, because your security version expired.”

They then instruct recipients to “Please download and install the updated installations” by clicking on a hyper-link provided (Note: the Web site addresses (URL) vary widely).
Finally, most of the e-mails then state, “As soon as you have installed it, your account transactions will be completely reinstated.”

This e-mail and link are fraudulent. Recipients should consider the intent of this e-mail as an attempt to collect personal or confidential information, or to load malicious software onto end users' computers. Recipients should not click on the link provided.

As always, do not open attachments or follow Web links in unsolicited emails from unknown parties, from parties with whom you do not normally communicate, or from parties that appear to be known but are suspicious or otherwise unusual.

If you have opened a fraudulent email and clicked on any links, please consult with a computer security or anti-virus specialist to remove malicious code or re-install a clean image of your computer system.