At The Bancorp Bank, N.A. we strive to meet all of your needs in a timely fashion. We have designed The Bancorp Bank, N.A. to enable you to do your banking online, and most of your needs will be met within the website. However, upon occasion you may need information that is not addressed on the site. If so, please contact us and an experienced customer service representative will assist you.
Please review our Frequently Asked Questions (FAQ’s) page for further information.
Customer Contacts:
Please remember that information sent to us via email is sent over a non-secure network. Do not include confidential personal information such as account numbers or Social Security Numbers in any non-secure communication.
By Mail:
Listed below are the addresses for you to send your correspondence and deposits. Please send all of your general correspondence to our Customer Service Center and all deposits and loan payments to the addresses provided.
|
Customer Service Center
|
The Bancorp Bank, N.A.
Attn: Customer Service Ctr.
409 Silverside Road, Suite 105
Wilmington, DE 19809
|
|
Deposit Accounts
|
The Bancorp Bank, N.A.
Attn: Deposit Operations
P.O. Box 15329
Wilmington, DE 19885-5329
|
|
Loan Payments
|
The Bancorp Bank, N.A.
Attn: Loan Payment Ctr.
409 Silverside Road, Suite 105
Wilmington, DE 19809
|
|
Fair Credit Billing Act *
|
The Bancorp Bank, N.A.
Attn: Consumer Credit Dept.
409 Silverside Road, Suite 105
Wilmington, DE 19809
|
* Notify us in case of errors or questions about your bill